My sales consultant was Philip Mai. Philip was well-informed, courteous and personable. He greeted m
e in the lot and was is Interested in what I was looking for and never pushy, but was able to answer my questions. He offered to show me the features of the Juke that I was interested in. He let me move at my own pace and respected my need to have my wife come and look at the car. He and I talked by telephone several times and as we got closer to the final transaction he was, again, never pushed or pressured us. He let us make the decision and as we needed to speak with the manager about the the deal, compromises and the closing, he backed off and let the manager do his job. Once I had made the decision to purchase the car he continued to work with us on having the car prepped and helping me when I had left my garage door opener in the old car. He went out of his way to track down the old car and retrieve the garage door opener. I feel very strongly that Philip was one of the best salesman I have purchased a car from over the past 50 years. Premier Nissan is fortunate to have him as a sales consultant. I give him 5 Stars and 10 out of 10. Sincerely, James Culley: Purchased 2017 Juke on 11-9-2018
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My grandson Andrew and William hit it off right aways, he answered all the question and provided addi
tional information. William was very helpful and could relate to what we were looking for. Andrew knows alot about car and William provide all knowledge which was great. We were very happy leaving with the purchase of the car he wanted and not just pushed into or force into something different. I would buy another car from William when I'am looking again thank you
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Mike and Carl were so helpful. They were honest when it came to the cost of the vehicle etc. They ca
re about the customer and not just about selling vehicles. It was a great experience
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Having worked at Dodge and for Scott many years ago also to have done business with the business I ca
n not say enough great things about this company and family. They are what every other dealership should be measured with
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Got me in quick when my car broke down driving across the state!
I had one day of car issues in Spokane WA but both Ford Dealerships in town told me I couldn't be see
n until "mid next week". My 2010 Ford Escape was still running and no service light had turned on so I attempted the drive across the state back to Issaquah the next day. It started acting up again and a service light came on 20 miles from Moses lake, I called and they were able to look at my car that day if I could get there safely. When I arrived around 10am they welcomed me with friendly smiles walking in the door and pulled my car into the garage within 10 minutes of arriving. They were wonderful to myself and my large dog for the entire stay, diagnosing the problem and quoting a price within an hour. They had one replacement part in stock and although they told me my car would be road ready by 2 or 3pm that day they got me out by 1:30, before they closed early due to poor air quality! My car is new to me and this is my first experience bringing it to a Ford dealership but I would absolutely go back for any service in the future they were amazing!
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Ask for Nima he is the best! He is amazing and makes the process really smooth. He goes above and bey
ond for his customers and tries to help as much as possible. Great service.
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