Mahn is so knowledgeable and honest. I trust him with all my vehicles which is something I struggled
with at other places. He is also fair with the price.
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Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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My car was due for an oil-change, and I asked if I also needed to do the + $800 recommended repairs a
dealership uncovered whilst doing airbag recall work the previous week. The car didn't, so I was saved a large expense.
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The BEST VW shop and most honest folks around, and now they've moved! PLEASE let your loyal customers
know where you've gone. Metric Systems is the kind of place that is a once in a lifetime gem!
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No matter what car we take you ALWAYS have it done in a speedy time and give the BEST prices My wife
and I are very happy with all of you and wouldn't go to anyone else.. We recommend all our friends to Brothers Keep up the great work
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Brought my vehicle in for some work that was recommended a few months ago. Had a few other things pop
-up, but everything was taken care of in one day and explained thoroughly.
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On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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