My car died while driving and I had it towed to JAC. They dealt with a huge mess I was unaware of wit
h a great attitude and some humor. But the kicker was the car didn’t start the next day. It was an alternator issue they had fixed. Even mechanics get bad products. There was an issue with the new alternator. HONESTLY they could have taken me for a money adventure….it was the perfect scenario to take advantage if your a shady place. THEY DID NOT. They owned it, kept me aware of the issue, and fought the battle over a faulty product on their dime & time. Good guys. Fast. But I wrote this review because I trust them. If something goes wrong with the car, I trust them to take care of it if it’s there issue. I will recommend this place to others. Very impressed.
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Rae was extremely clear, concise when it came to checking my car in. Very helpful and hey - as a woma
n - i liked getting help from a female (so rare in the car business). Thank you Rae!
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Went in for an Oil Change and they took the time to locate some issues, as well as, two major issues.
They were able to diagnose major issues before it could have been catastrophic. Caught my failing battery before it quit on me and a leaky water pump. This is the only shop I recommend in Folsom. They have a great team and really put their customers first.
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I can’t say enough about Scott Pryde and the amazing service he provides at Five Star Auto! From the
moment I walk in, I can tell that Scott genuinely cares about his customers and their vehicles. He consistently goes "above and beyond" the call of duty, making sure that EVERY need is met with attention and expert care. His exceptional staff mirrors his commitment, providing top-notch service with a smile.
Scott has taken phenomenal care of my vehicle, ensuring it runs in exceptional condition. His constant vigilance and dedication to my vehicle’s needs have made all the difference.
It’s rare to find someone who takes such pride in their work, and Scott does so with integrity and professionalism. If you're looking for someone, or a team of conscientious mechanics who truly cares about your car and your experience, Five Star Auto is the place you need to go!
I highly recommend this business!
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