First let me start with THANKS and GREAT WORK to Avo and his team.
I took in a Chrysler Town and Cou
ntry with what looked like every light was on. I mean it looked like a Christmas Tree with the amount of sensor lights that were displayed. This van had been sitting in my parents for a bit. Avo and team took in stride, I asked for an inspection to see what was happening. When he called to tell me, I figured it was a lost cause, but nope, Avo explained what was happening and how one small issue could be impacting everything else. He changed the battery, alternator, replaced a thermostat and the temperature sensor. I picked this van up 11/7/22, and everything is running smoothly, no issues what so ever. I will be going back for the SMOG check this week, and all future work will be done by Avo.
This is not the first vehicle I have taken here, and I have not been disappointed at all, the team is always friendly, they are great with explaining what is broken, how it would impact something else, and how it will be fixed.
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Solid work, great customer service, and reasonable cost.
And they don't try to up-sell you every thi
ng every time you come in. If Mike tells me the car needs it, I know it needs it.
I've been bringing my car here for years.
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I can't recommend Luis Lopez Automotive enough! I brought my car in for a strange noise I couldn’t fi
gure out, and they diagnosed it right away. Luis and his team were super honest, walked me through everything, and didn’t try to upsell unnecessary repairs like other places do. The pricing was fair, and the work was done on time. Bonus: their “no mansplaining” policy is real—I finally felt respected at a repair shop. My car runs perfectly now, and I’ll definitely be coming back. Highly recommend them to anyone in L.A. looking for honest, quality repairs!
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Went for an oil change (first time with Auto Care Specialist) and I was not aware of the routine poin
t inspection provided I didn’t get that one. That was good though, with the oil change. My car is a 2008, Ford Escape with over a 120K miles so any inspection to keep the car running smoothly was a surprise and welcomed.
I was very pleased with the service, along with the mechanics (staff) the car was done by the specified timeframe and the cost was very reasonable. I will return for any future automotive maintenance.
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Ask for Dave when you first go into their auto repair shop in Huntington Park Calif. I've know Dave
for over 13 yrs. in the trucking business, and I'm now retired and still drive downtown L.A to service motor home and cars for repairs at his auto repair shop.
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If you want a truly honest, zero-pressure mechanic, go see Mr. Kool's Auto. I brought my 2003 Subaru
Baja (automatic) to them after a botched DIY attempt at replacing a rear O2 sensor left it broken in the exhaust pipe. Instead of immediately pushing me into a massive replacement, they tried the most economical fix first by welding a new threaded bung onto my original catalytic converter to try and save the part.
When that didn't clear the Check Engine Light, we discovered the cat itself was actually dead. They ordered a new one and took care of the full replacement. I told them no rush since they had to wait on the part, and they still had it done in just 4 days. When I went to pick it up the first time, the shop was absolutely slammed. Even though I didn't mind waiting at all, the owner kept checking in on me, apologized profusely for the delay, and treated my time with incredible respect.
To top it all off, they recommended a nearby smog shop to get my California certification. The smog tech noticed my dashboard's CEL bulb wasn't illuminating during a pre-check and didn't charge me a dime for the heads-up. He confirmed the emissions monitors were 100% ready and it would pass as soon as the bulb was fixed (which I did yesterday!). It is rare to find a mechanic with this much integrity, let alone a whole network of recommended shops that treat people the same way. The mechanic was incredibly cool, took the time to talk shop with me, and earned a customer for life.
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