The gonna let you know any and everything that's wrong with your transmission. It was excellent exper
ience with them. Thank you so much two brothers transmission. .
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I've said it before and I'll say it again; if you need your car repaired for ANYTHING, go to Duncanvi
lle Automotive and Muffler. They do excellent work and you will not be disappointed.
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Great folks and excellent service. I initially assumed I needed front and rear brake pads, rotors, an
d sensors, and was prepared to pay the full estimate for that work. After their inspection, the mechanic explained that the front brakes did not require replacement, saving me more than $1,000. I genuinely appreciate their honesty and clear communication. They also reviewed the diagnostic codes and let me know that my starter battery will need replacement soon. I’m grateful for the heads‑up. It's reassuring to know I won’t end up stranded with a dead battery. I’m new to the area and grateful to have found an excellent organization to service my Mercedes. Their integrity, transparency, and professionalism give me full confidence in trusting them with my vehicle going forward.
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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I cannot speak highly enough of the experience I recently had with Ron and the service department at
Genesis of Plano.
I was navigating a busy day when Ron reached out. He truly met me where I was as a customer. Rather than adding another task to my plate, he proactively coordinated a valet pickup for the following day for a vehicle service. This level of white-glove service turned a task for me into a complete non-issue.
For those who do choose to wait on-site, the dealership itself is masterfully designed. The waiting area has a genuine spa-like quality—it is calm, sophisticated, and incredibly accommodating. It is the perfect environment to stay productive without the usual noise and chaos of a standard service center.
Genesis of Plano clearly understands the value of their clients' time. Ron is a standout professional who goes above and beyond, and the dealership's commitment to excellence is evident in every detail. Highly recommended!
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I normally take my car to the dealership, but when referred to this shop I thought I'd give it a try
and I have not been disappointed.
From the receptionist to the mechanics, I do not have one complaint. I trust their judgement and their work! AND I appreciate the reasonable prices!
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It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
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