My most recent visit was good, even though i was told that ALL oil changes were free, and i had to pa
y out of my pocket. Also, I was promised a complete detailing from a previous visit and I NEVER received it. Also when I purchased the car I was promised a tank of gas and that never happened. I would like someone to contact me to fulfill these promises.
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I've been to a lot of mechanics but nothing compared to mini cooper and BMW experts. Walking in and m
eeting the owner Ben who was extremely helpful, kind and patient to explain the issues with my car. I came in with a check engine light with the car stating malfunctioning and to reduce power. Right away he did an diagnostic test found some issues with the car. Apparently my intake snorkel was split into two pieces. Test drives contined to stall on my car. Ben didn't give up and figure let's reprogram the computer. Problem solved. Thank you for being patient and not giving up and being fair with the prices. And thank you for Peter for making the day enjoyable while I was hearing your stories and easing my anxiety. Thank you to Ben and the crew for not being another mechanic shop but people who care about their customers. Hope to work with you in the future...Hopefully not sooner. And still encourage every customer to stay positive!
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20742 Lake Forest Dr
Ste C1
Lake Forest, CA 92630-7795
5.0
(274 Reseñas)
DG
Highly recommend
Mike is as honest as they come .. Get quality work at a fair price and you can be sure he’s a straigh
t shooter.
I’ve been bring cars to Mike a few years.. He is my mom’s favorite mechanic now.
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The quality of the work, timeliness of completion, thoughtfulness of recommendations, cleanliness of
the work, all keep me coming back not to mention the friendliness of the staff.
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I brought my truck into a Ford dealership for a safety recall. It was fixed with no charge at the dea
lership and the dealership provided me recommended/critical fixes (brakes, axle fluid) with prices that should be done. I went to Elite Auto and they did the critical work. They came recommended by Costco and I saved hundreds of dollars! Great care!
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Took my 2019 Corvette to 10 degrees for a issue. The guys were very professional and helpful and ans
wered all my questions and handled all my paperwork properly. I would definitely recommend this shop and I will di business there in the future.
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Honest Exceptional service at a reasonable price!!
Renno is a great honest guy who really cares about your car (and budget) and wouldn’t suggest you spe
nd money on anything that’s not necessary like other auto mechanics or dealers do. Quality of work is exceptional too!
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I took my daughter’s car there to be looked at because it did not pass smog. They looked at the car a
nd found that it just needed a new gas cap. I had a failed smog report that showed some kind of leak that I was not sure of and honestly ai think some mechanics would have taken advantage of that situation and charged for me for services that were not needed or not done and at J’s Garage, they were honest, trustworthy and had amazing customer service . While I hope to never have any future auto problems, I absolutely would 100%recommend J’s Garage for anyone who needs auto repair.
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