I'm a single mom, DV survivor mother of disabled child, having this kind of support in the community
is a dream come true , Im so grateful , my car is running like new .
Thank you so much.
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Been with Gemma for more than 25 years. Incredible service and one of the most honest companies, of A
NY type you’ll EVER deal with. That’s Rae in a company these days and almost unheard of for a car mechanic shop. The owner Joe, and his STAR Mechanic Richie are BEYOND the best and I’ve been around for 65 plus years!
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Scotty found and fixed a rattling sound from the left front tire area on my Acura RL. During this ins
pection, he noticed wear on parts of the suspension which needed to be addressed. I always trust Scotty to do what's needed. Best service anywhere.
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I'm from NYS visiting family. While traveling south (driving) a piece of a tractor trailers front bu
mper detached and hit the passenger's side of my Ram truck! Once in Austin, Tx. I scheduled an appointment with Chief's Motor Group. They sounded like a reputable vehicle service center from what I read and were close to where I was staying. I wanted them to check for any hidden damage that may render the truck unsafe for the trip back north. Chief Motor Group went beyond expectations going over the entire undercarriage, including checking every tire and any exposed wiring/fluid lines for damage. Then taking the truck for a test drive to make steering or alignment was not affective. Luckily everything was fine! NOW, expecting to pay a minimum of about $100/hr. (any over 30 minutes) I was met by extended hand and a smile by the owner! Topping it off with "be safe on your journey back home!" That is character, concern and appreciated more than words could explain!!
Chief's Motor Group should be your choice for car maintenance, as they would be mine if I lived here, because they define the word INTEGRITY!
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I had a really great experience with my car service.
The service itself was completed on time, and I
truly appreciated the attention to detail. My car is running smoothly, and everything was handled with care and honesty, something that can be hard to find.I’ll definitely be coming back!
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Every shop I reached out to online auto-replied with, "We got your request and someone will get back
to you soon." Craig with LoCo Exotics took the time to call me. Needed a water pump and thermostat replacement on my '19 Audi Q7 3.0 TFSI. He was professional, knowledgeable, courteous and explained the entire procedure before any work was done. He set proper expectations about price, time involved, and the possibility of additional services. And then he kept me informed throughout the process and sent supporting images. As a DIY mechanic, I knew the job was simply too much for me and I'm thankful for Craig's and LoCo's expertise and top-notch customer service!
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They were very communicative and upfront about everything which was super refreshing. I will be bring
ing my other car to them too. Michelle and Herb were terrific!!
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