Pure definition of honesty and integrity mixed with some serious skills. Best customer service from a
ll team members. Jesse and his team are quick and efficient but thorough at the same time and they have a life long customer here. I live in San Francisco but make a point to come to fremont just to come here.
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Connected with Renee and Russ across multiple days. Courteous and professional communications. While
the repair I was hoping for was not the minor fix I assumed, I trust the assessment. Due to the age of my car I was not able to move forward for this repair but will look for another opportunity soon to get work done on my other car with them. Would recommend
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There are 3 authorIzed Bimmer Tech installers in Colorado. I contacted all three and was the most imp
ressed with Billy’s responsiveness and honestly. He researched with Bimmer Tech the “how to” of my install and called me back with what they said and how much it would cost. Throughout the entire process- from initial contact to picking up the car, he was very communicative and responsive. So much so that it was hard to believe I was dealing with an automobile service shop. Additionally the entire interaction with Monument was all done virtually.
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Car won’t start on a blistering hot day. B & C ordered me a new battery & installed it immediately. C
ouldn’t ask for better service! These guys are the best.
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