and this outfit did exactly that, in the exact time they promised, for the exact amount they quoted.
They took care of everything top to bottom, and were willing and able to procure parts they may need in the process, since I was without vehicle 25 miles away.
I decided to have more work done while they had my truck, at their suggestion. All in all the total price came in about $1600 less than a top shop closer to home.
This company even impressed my sister, and that is no easy task. She said she'd call Martin next time she needs work done on her car.
Top notch, guys and gals.
You have two new customers.
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can’t thank this business enough for helping me get my car back on the road. Very professional, & eve
n ordered new parts. They fixed my whole radiator, fan, & also pumps & gave an oil change for less than $1400. They helped me so much! & I will be referring them.
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I want to share my honest experience with Shorts Auto. My journey began at North Side Ford for an ABS
light issue. They took over a week just to read the test codes, which I had already checked myself. After that, they came back with a repair estimate of $10,000 for a fix that wouldn’t even resolve my ABS problem. I spent the whole day calling around to 30 different places, trying to get quotes for the necessary repairs. Later that day, Shorts Auto contacted me with a much better price on a new transmission compared to the rebuild quotes I had received, and theirs even came with a warranty.
One of the major issues I had with North Side Ford was their poor communication. It was nearly impossible to reach anyone for updates. In contrast, Shorts Auto went above and beyond, keeping me fully informed throughout the process. They completed the repair quickly, even finishing ahead of schedule.
If you’re debating whether to choose North Side Ford or a smaller shop, let this review serve as a testament to how much better Shorts Auto is. I’m incredibly grateful for their excellent service in getting my car back on the road. Thank you, Shorts Auto!
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Made it to triage for the first time with a front tire almost flat. They stopped work changed the tir
e within a few minutes. I’m a senior and changing a tire, and putting on the spare would have been an ordeal. When I asked to pay, I was told no charge. Places like this are rare.
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From the minute, I walk in the door I feel welcomed the owner. Carl is a very nice person a very humb
le person and he runs a great business special shout out to (Steve) and Jose, who work at the front desk and are very knowledgeable and always work with me and helping me understand all the complexities involved with some of my repairs. I highly recommend.
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