Been going here for about 7 years. Two Mercedes I have owned get service here. Plain and simple. They
know what there doing. Never go back for any after the fact issues. Done right the first time.
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My daughter prefers driving the Honda. A few weeks ago she commented that she didn't like the way th
e Honda felt on the freeway. The steering felt bad when she used the brakes. So we took it to Woodside Auto for an oil change and a safety check. They did a brake job on the front wheels and replaced the warped brake rotors.
They noticed that the radiator had a small leak. Since they had replaced it 5 years ago, they only charged for the actual labor to put a new radiator in. I like that my daughter will be safer and we have less trouble because they fix things before we get stuck with a broken car.
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When I say this place was “Heaven Sent” I mean exactly that!! My car started misfiring and I had no
clue of where to have it serviced being that my mechanic is way in Stockton. I was trying to remember the shop I used in prior years to get service and couldn’t remember the name…I said and I quote “Lord I can’t remember the name of that shop” next thing I knew I heard very clearly Precision Auto. It definitely wasn’t the shop I had in mind, in fact it was even better!!! They didn’t disappoint!! Although it was near the end of the day and they were packed on a Friday they decided to squeeze my car in and let me tell you the work I needed should’ve taken at least a day or two but they were done by 5:00 pm. They even paid for a Lyft ride so I wouldn’t have to wait there while they repaired my car. They’re very accommodating and all the staff are very friendly, knowledgeable and helpful. The customer service team here is hands down second to none and I wouldn’t trade them for the world.
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My salesman was great. Very responsive to my concerns, especially in light of the chip shortage resul
ting in a vehicle shortage. Different from many dealerships they were not asking for added dealer markup. They sold the Santa Cruz for MSRP. And I did not have to suffer through hours of sitting at a desk while my salesman had to go speak to a manager. Most of the tedious paperwork was done online. Even the finance guy was really good. He listened to me, offered me various options but there was no painful hard sell. I would certainly buy another car from them in the future, maybe an electric Ioniq 6. Worth the 30 minute drive away from the various automobile rows in San Jose, Santa Clara and Fremont, all who wanted a $3,000 to $5,000 mark up.
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After reading the reviews l decided to visit the dealership and prayed to meet with Nimez M. Ann inde
ed l did meet with him ,l told him l wanted to look at the cars and asked if he can help me choose one that would meet my needs, law and behold that's what happened and not only did he choose but also made me leave with the car which he heard earlier mentioned that l will. And Michael in finance made me a great deal, thank you so much and the rest of the team was really fantastic working with me and making a smooth experience, giving a 10/10 best car dealership so far.
Am enjoying my New Ride
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