I was very happy with the service provided. I called late in the afternoon and dropped the car off.
I received a call at 9:00 the next morning with a diagnosis and cost for repairs. I was notified four and a half hours later the car was ready to go. This is not the first time I received the same day service.
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I had some concerns about my car’s dash display indicating that oil was low, this was confusing becau
se I had another 3k miles to go before my scheduled oil change. I called service and spoke with Brooke Oakes who was courteous and professional. Brooke addressed my concerns and solved my issue, making for a great customer service experience.?
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Eddie Mac provides first class service to his customers. Honesty and integrity are two hallmarks of E
ddie Mac’s business along with his extraordinary team. You always feel as if you and your automobile are valued by Eddie Mac, Bobbie, and Keith. Fair prices and superior service make Eddie Mac one of the best mechanics in North Carolina!
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Cayden made this the best buying experience ever. I am 64 years old not computer savvy and totalled
my car with a deer.
I live 2 hours away and was scared to death of not making a good purchase. He sent me a video first so I was able to know what he looked like before I arrived showed me the tucson and was just as excited as I was. I am also a nurse and time is definitely not on our side. I explained all of this to him was able to give him what I could and couldnt do and all the information he needed. I knew what my deal was and drove to pick up my 2021 tucson. I highly recommend hawthorne hyundai in Gastonia worth the ride and the food at chilis was excellent! If you are in need shoot him an email or text!
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13908 East Independence Blvd
Indian Trail, NC 28079
4.5
(2 Reseñas)
JL
Satisfied Repeat Customer
We have been using Carolina Car Care for about 5 years. We have found them to be fair, and reputable
. When the maintenance plan on our daughter's new Scion ended, we took it to Carolina Car Care and they have done an excellent job of keeping her car in tip top shape. What I love the most is they don't recommend any work that is absolutely not necessary.
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My Audi experience has been limited to 2012 and 2014 Q5s.
Recently replaced with 2021 Q5 and 2023 Q3
. I was looking for a new service facility that I could trust to be fair and honest.
I found this in Carolina Autowerks of Indian Trail.
From the moment I walked in I sensed the professionalism and sincere desire to meet my needs rather than their own.
My known issues with my Q3 were diagnosed, discussed, and repaired at optimal levels of service. After completion of repairs and service I realized I was in the right shop.
The following day I took the 2021 Q5 in for precautionary diagnosis and service or repairs.
The competent staff at Carolina Eurowerks advised the vehicle had no issues or indications that warranted immediate attention.
At 79, I have never had this happen. It is obvious that I am not mechanically savvy and very gullible about car repairs. I feel very comfortable recommending this shop. I look forward to a long relationship with Carolina Eurowerks.
Thanks guys.
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