My car apparently had the wrong fluid (from dealership, not them) in it and these guys made sure wha
t was needed and made sure the car ran great after. The were the nicest and fair priced
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At Import Auto they know what they're doing and always have excellent and professional advise. They
explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
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I was very pleased that you guys could get my car in when it needed to be. And I'm so glad you found
and fixed the problem. Your communication skills were awesome when you explained the problem to me. Thank you so much! You guys did a superb job!
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I found the shop through Costco auto benefits and I called ahead to check if the shop had the equipme
nt to service my Toyota CH-R with new refrigerant. They did and explained the process and costs upfront. Gave me an early appointment and I was able to wait while the machine did its job. I was kept informed about the progress and the cost was reasonable. I recommend the shop and I will return for my future services.
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I limped into Lee’s Automoative with a major problem. I’m traveling through town with a truck camper
and my F450 truck has a custom air ride suspension and custom tow hitch. Well, at some point my airbag chafed and had a whole worn into it. I tried to remove the hitch myself but the bolts were so tight I couldn’t budge them. Pedro looked at my vehicle and made me an appointment for the next morning. He and his mechanics were able to remove my hitch by right after lunch. It was much more difficult than expected but Pedro stayed by his original quote. After getting back to the RV park, I noticed something was up with my wiring. This being friday (and xmas weekend friday), i was surprised to find him still at the shop and he quickly fixed the issue - bad ground (its always a bad ground). And out the door I went. I had a good experience here and pricing was fair.
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Work was done quickly and all the workers communicated very well. They answered every question I had
and were very patient with all my concerns.
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