My VW Beatle Alternator Failed, Alex City Tire diagnosed and corrected the problem in a timely manner
. I am totally satisfied with the quality and professional work that was performed. They went way beyond in taking care of me, Again... Thank you !
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I want to thank these guys for the quick repair of my truck. We were traveling through Cedar Cit
y and my alternator went out. Another repair shop was booked and told me to try MCO. I got there and they were pretty busy, but they squeezed me in and within 10 minutes they pulled my truck in. They replaced the alternator and had me back on the road. The cost was very fair.
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We have already recommended J&R Automotive to several friends because in every situation we have take
n to Raul, he has found a solution. He is fair in his pricing and has done a few small jobs at no charge when he has found a "surprise" while completing the job he was contracted for. This guy has heart and takes his commitment to his customers seriously.
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Honesty and Transparency:
The staff's integrity and
honesty about the project is greatly valued.
Professional Service: The team of techs and office staff are professional and provide thorough checks and explanations of the work that was needed done. They went over everything from the job description to the payment options, and time necessary to complete all the tasks. They handled my rental car reservation as well which is also a big help.
Excellent Communication: This shop can be praised for keeping me informed about the status of their vehicle throughout the repair process. The time to repair all the addressed issues was reasonable and also consistent with the original estimate and agreement.
Quality: I am highly satisfied with the results of the paint repairs and the overall quality of the service. Will recommend to others as the opportunity provides.
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