I showed up at Flemings on Monday due to some vehicle issues on Sunday. I stopped merely just to fin
d out what the schedule was and set up an appointment not thinking that they were going to take my car in that day. By the end of the day , they were able to give me a diagnosis and a quote. I was pleased that they offered me a courtesy car. I was able to pick my car up on Tuesday evening with a new exhaust system, catylac converter, serptine belt. My car is running really nice and smooth.The issue seems to be resolved. I also brought my car in for an oil a couple months ago. Truly happy with the knowledge of the tech he pointed a couple of things out to me that I was unaware of. Highly recommend their expertise. I had a great experience.
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These folks are great! Starting with Cameron and all the mechanics: They are very honest and competen
t! They put the customers FIRST! I HIGHLY RECOMMEND them to anyone!
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I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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I needed a jump start and I called a few service stations but no one was able to help me. AAA hadn’t
given me an ETA after almost two hours of waiting, I walked over to this BP and Carlos said he would be over to help in 15 minutes. He came when promised, gave my car a jump start and couldn’t have been more kind and friendly. Thanks again, Carlos!
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When I have automotive needs, this is now the first place I go to. I haven’t had to go anywhere else.
They look for ways to repair your car effectively honestly and effectively. My last visit I had muffler issues and they fixed it by welding a piece of metal which did the trick ,saved me over a thousand dollars and it ran great. I’ve recently had to have more work done on it and they were able to do work at a price. I was pleased with so that I could keep my car running that is 20 years old. They showed me something critical to fix in the future so that I could plan to have that fixed because it’s important but said I was safe to wait. Most places would have had me scared and I appreciate their business ethics very much. It is hard to find that I am a loyal customer now, and I recommend them to all my friends.
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I am definitely one of those customers that wait till last minute to give a call. Multiple times they
have worked with me to find a solution and get me taken care of as soon as possible. The people that work there are really nice and know what they are doing. The pricing they have is hard to beat, even more so if you’re used to dealing with a chain. These guys rock.
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If I could have added stars at the top to make it 10 or more I would have. I simply can't say enough
about how much I enjoy using Brigg's Auto Service. Their quality is unmatched, service is second to none, best value for your dollar, and most of all the integrity of that entire organization is never compromised. I let everyone I know about how great they are, and won't ever stop using Brigg's Auto Service. Thanks for everything you have done for us!
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