Gullo Toyota Body Shop is a full service Toyota auto body and collision center located in Conroe, North of Houston Texas.Gullo Toyota Body Shop is a full service Toyota auto body and collision center located in Conroe, North of Houston Texas.
Dustin said they did very well. They were respectful, and it was done quickly and efficiently. They did a fabulous job and they were a very nice group of people. The management updated him frequently.
Recomendado
VD
Vance D.
WILLIS, TX
01/13/2025
Cliente Verificado
Categoría: Collision
Vance said the repair work was not done correctly. When he came to pick up his vehicle, it took an additional 5 days for them to re-do the work. Customer felt that the guy whom he dealt with was trying to get him to accept the poor job they did in the first place.
No Recomendado
SL
Sandra L.
MAGNOLIA, TX
12/17/2024
Cliente Verificado
Categoría: Collision
Sandra said that they wouldn't acknowledge to her where her vehicle was or when it was going to be ready. It was finished 4 days later than promised due to a windshield that was ordered and wasn't in stock. They were told to fix everything that was wrong with it and they still never did fix all the dings on the front .
No Recomendado
HD
Howard D.
KINGWOOD, TX
12/12/2024
Cliente Verificado
Categoría: Collision
Howard said rejected it the first time because he found something, then they went back and did a great job.
No Recomendado
CP
Christian P.
WILLIS, TX
11/15/2024
Cliente Verificado
Categoría: Collision
Christian said it was horrible customer service and he had to take his vehicle back multiple times. There was damage on his vehicle and they lost parts so now he has to purchase new ones. The paint didn't match one hundred percent and there were a lot of other issues he had to go back for. He was yelled at over the phone by the manager which he didn't like and it took longer than it was supposed to take, and he had to keep calling them. His vehicle was delayed by a week and they told him it was due to the rain.
No Recomendado
KT
Karoline T.
GROVETON, TX
11/15/2024
Cliente Verificado
Categoría: Collision
Karoline said the vehicle was late over two weeks because a light came on and the part was delayed.
No Recomendado
JM
Jared M.
STINNETT, TX
10/11/2024
Cliente Verificado
Categoría: Collision
Jared said it took them about three weeks to get the work done and they provided a new vehicle for him to drive in the meantime. They were great. They were super nice and polite, and helpful and informative. They did everything good.
Recomendado
MS
Mohammad S.
CONROE, TX
10/10/2024
Cliente Verificado
Categoría: Collision
Mohammad said Justin was really nice, and it was really easy and quick.
Recomendado
FS
Fran S.
THE WOODLANDS, TX
10/04/2024
Cliente Verificado
Categoría: Collision
Fran said everything, that they responded quickly to her questions, called back and did a wonderful job. She said the repair was perfect and the delay was 1 week because the parts didn't come in.
No Recomendado
VN
Virginia N.
WILLIS, TX
10/03/2024
Cliente Verificado
Categoría: Collision
Virginia said they assisted her with a loaner vehicle because they had hers for almost three months. Other than how long it took, everything was good and also customer service-wise.
Recomendado
ZA
Zaimian A.
CONROE, TX
10/03/2024
Cliente Verificado
Categoría: Collision
Spoke to father Jimmy. He said it was quick and simple. He said they didn't call him unless it was something really important, they kept to business and nothing else. He said other places try to get him to buy stuff, and they didn't do that.
Recomendado
SB
Stephen B.
Conroe, TX
10/03/2024
Cliente Verificado
Categoría: Collision
He never spoke with them except with the service rep, it wasn't good communication. He had a bad experience with the repair, he only came in for an oil change and they wrecked into it.
Recomendado
JR
Javier R.
PORTER, TX
09/17/2024
Cliente Verificado
Categoría: Collision
Javier said he was not kept updated, and his vehicle was delayed because of the insurance company and communication by 3 weeks.
No Recomendado
CH
Charles H.
THE WOODLANDS, TX
08/30/2024
Cliente Verificado
Categoría: Collision
Charles said he made the calls to check on updates about his vehicle.
Recomendado
ES
Elissa S.
MAGNOLIA, TX
08/30/2024
Cliente Verificado
Categoría: Collision
Elissa said the technicians did good on the repairs and with the communication.
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