I had a great experience at Van - John’s automotive. The minute I walked in I was welcomed an ask how
they could help me. They did a great job of servicing my car and I was in and out of there in very short period of time. They did not try to upsell me on stuff I didn’t need. The place was clean and neat and I will definitely go back when I have another automotive need.
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Steve always responded promptly and respectfully whenever my husband or I had a problem with any of o
ur cars, he even extended himself to some of our issues many times and I will miss his expertise and decent prices. So sorry he is leaving, but hoping his retirement is everything he hopes it to be.
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Excellent service from start to finish! I had my vehicle in for brakes and an oil change, and everyth
ing was handled professionally and efficiently. The team kept me informed throughout the process, and the work was done right the first time. The waiting room was clean, comfortable, and very peaceful, which made the experience even better. Highly recommend for anyone looking for honest, quality automotive service!
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I’m from NW Ohio, but was in the area staying with grandchildren as their parents were at the Clevela
nd Clinic for a bone marrow transplant. As our vehicle was overdue for an oil change, the Silvercreek guys worked me into the schedule, and provided prompt, friendly service, with which I couldn’t be more pleased! Keep up the great work! ?
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winter wheel swap out and 150,000 BMW scheduled maintenance service
With my happy BMW being 20 years old, I'm still enjoying driving a naturally aspirated engine with gr
eat feel. I'm also happy with the scheduled maintenance results of changing out fluids and filters, performing a dye oil leak check. I like the consistency of superior service I receive at Garttmeyer's and completely trust the mechanics there. They follow all BMW diagnostic tests and protocol, to the "T," for "total."
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Both air bag modules had to be ordered. Both control units were removed and replaced. Cost was $2300.
We were very impressed with the shop and personnel who were friendly and knowledgeable They gave us
a quote upfront that would include the worst case scenario of having to replace both air bag modules and stated that they would replace the cheapest one on the passenger side first. If that fixed the problem, the charge would be less because of labor and additional parts.. In the end, both needed to be replaced, but because the labor time was not as long as they thought, they discounted the price accordingly. We appreciated their honesty and everything is now working perfectly.
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Different Strokes of Alaska sets the bar: friendly, professional, experienced. These guys know Fords
better than anyone and love what they do. This is the best shop experience I've ever had.
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