They simply always come through. Kathie (who answers the phone) and Steve (mechanic) work with me, ex
plain what's going on and are always straightforward. Not sure what else you need from a place like this
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I have been going to Martin Automotive since they opened 2 1/2 years ago. I always get the best servi
ce and have never felt more confident that I am getting the best advice on all of my vehicles.
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8703 Col. H. Weir Cook Memorial Dr.
Indianapolis, IN 46241
5.0
(74 Reseñas)
BS
They go above and beyond
The manager (Vic) worked my van in IMMEDIATELY, gave me honest assessment of problem and best course
of action to fix, and cost was even less than I expected… usually that is enough to make me satisfied. However, this service center has something most places don’t, superlative sense of going above and beyond (i was stranded, needed to use a phone and needed transportation home, and Vic arranged it and got me where I needed)
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Our family needed to let a family friend borrow a car for a week or two because hers had been involve
d in a collision. Before I let her borrow the car, I wanted to make sure that everything was OK, so I dropped it off at #MyCarDoc and asked for an inspection.
The fantastic team at The Clinic went through the vehicle, made some recommendations, and performed the services that I approved right away. My friend was able to pick up the vehicle at My Car Doc the next day!
I loved having the digital inspection so that I could see what wrong and recommended and then make my own decisions about what to do.
Their clear and easy communication not only made the whole process very easy and #convenient, it was very clear and #trustworthy! Love having an honest shop that I can trust!
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I have taken my vehicles to Raymonds for a few years now and have always received the best service fr
om them. Everyone I have spoken to has been friendly and helpful without exception and I always feel treated like a friend and not just a customer.
Raymond's has serviced everything from my Challenger to my pickups since 2021ish. Most recently, I dropped my 2002 truck off with a fuel smell. I was in no rush to get it back so was very pleasantly surprised to get a call the next day with details of what they had found. I requested a full diagnostic on the truck just to make sure it was road worthy (it sits more than it drives) and I was given the details of repairs that were recommended, why they were recommended, if the repairs could be postponed and an estimated cost of the individual repairs barring any unusual circumstances. All of my questions were answered in a way I could understand and I opted to postpone some of the recommendations with absolutely no pressure.
As a single (older) woman, it is important to have service that you can trust, and I trust Raymonds.
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5841 Thunderbird Rd
Suite 3
Indianapolis, IN 46236
3.8
(13 Reseñas)
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