I'm a long time Neubauer customer and know they are professional, honest, and customer focused, but I
need to give them a special shout out today. On the Saturday before we were set to leave for a road trip vacation on Wednesday, I discovered my brakes needed to be replaced. I called first thing Monday morning and Chelsea found a way to fit us in and made sure we had our car back by Tuesday afternoon in time for our travel on Wednesday. What a relief! As I said, very customer focused! Sarah, Matt, and Chelsea are always great to work with. Thank you Neubauer team!
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Service was great. The front desk people were friendly. His prices were competitive
I'm always intimidated going into car places to have my car fixed. This time the
experience was di
fferent. The owner listened to what I had to say. My car was fixed
the same day. The owner warranted his work for 5 years!
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Thank you to JRM Automotive and Aubrey for repairing the heat in our jeep. Aubrey diagnosed the prob
lem during Thanksgiving break. That allowed JRM to complete the repair the morning after we dropped it off. Thank you JRM. My son said the heat feels amazing. Lol!
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As usual, Matt took great care of my aging Fiat. He was able to quickly diagnose the problem, and get
it back running, even though some additional parts had to be ordered. Always impressed with the service and the price!
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