I have been going to Mistress for years. They are the most friendly amazing supportive team of auto
mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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These people are amazing! Daron and his Sister are great at what they do. I have a Lexus that started
giving me problems. I took it to another shop who said there were so many diagnostic codes that they said they couldn't work on it and I had to take it to the dealer. The dealer found 28 diagnostic codes and quoted me the work. I called Herb's Garage and Daron quoted me significantly lower prices so I took it there. It took a few weeks to fix the issue because there were so many codes. Even after they fixed the noticeable issue (rough idle), the check engine would still come on. They finally fixed that issue. The car was a problem with only 60k miles. Daron and his team definitely worked hard on it and solved the difficult problem. They were gracious enough to help out with a rental for a little bit of time too. They charged very reasonable prices, especially for the amount of work performed. Car now runs great. It's safe to say that I finally found a mechanic who I consider my mechanic.
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From my personal experience, I don’t really trust most shops. I’ve had enough experiences where you e
ither get the run-around, the up-sell of everything, or just a shop with zero customer service and you’re guessing when you’ll get an update on your vehicle. None of that is the case with Advanced Automotive. From the moment I reached out and was contacted about what services I wanted done, I was treated respectfully, was asked questions about my vehicle, and was able to give and receive input about it. This shop truly serves its customers and treats them well. Every call I had with them was great, I got detailed information about what was going on, what they found, and advice on what to do. I never felt like I was being taken advantage of, I never felt like they were overplaying the issues that were present, and I got extremely detailed notes about issues with my vehicle that I can address over time, as money comes in to afford more work on it. A+, class act, hard working and friendly people at Advanced - truly blessed to have this shop in town. If you are on the fence, just take your rig here, they’ll take care of it!
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