I had an exceptional experience at Griffen Auto Repair Shop. I received honest auto repair service th
at exceeded my expectations. I took my Jaguar to them after an unsatisfactory visit to the Jaguar dealership in Miramar, I found the dealership's service department to be misleading and untrustworthy. They claimed there was a crankshaft main oil seal leak and provided me with expensive verbal estimates that did not include all the costs. It was obvious what they were attempting, and worst part of all, I could not trust their words or service.
When I brought my car to Griffen Auto Repair, they thoroughly checked it and determined that the issue was not what the dealership had diagnosed. Instead, it was an oil panel leak, and the main crankshaft seal was not the problem at all. Dwain from Griffen Auto Shop was fantastic; he kept me informed throughout the entire process.
What I appreciated most was their honesty. They were upfront about any issues and addressed them without charging me extra or trying to squeeze more money from me. The professionalism and quality of care I received were remarkable. From now on, I will only take my Jaguar to Griffen Auto Repair for maintenance, except when it is still under warranty. Thank you, Dwain and Talon, for your incredible automotive skills and service. You both are true champions when it comes to taking care of vehicles. I will return for all my Jaguar maintenance and service needs.
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I really appreciate that I can take my 2013 Mini Cooper to 1st Ave. European and when I pick it up a
few days later all of the annoying "warning" lights are off and she seems "good as new"... I find the entire staff helpful, professional and highly competent.
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The minute I arrived the friendly mechanice came out to greet me. Inside the office Bert is always f
riendly and explains all of the ups and downs of my older car in detail so that I understand. The girl in the office was so efficient and nice. I am sorry that I missed her name, but she is a huge assett to this business. Overall, I have been going to German Auto for year and will continue to have my car serviced there!
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6008 Mission Gorge Rd
Ste A
San Diego, CA 92120-4000
4.9
(1,499 Reseñas)
JA
Best Service in Town
I’m honestly so glad I booked a pre-purchase inspection (PPI) here — it literally saved me thousands
of dollars.
The team was incredibly thorough, professional, and patient in explaining everything they found. Instead of just handing me a checklist, they walked me through the issues, including showing me where, and made sure I actually understood what would become expensive problems later. Turns out the car I was about to buy had several hidden mechanical and safety concerns that would’ve cost a fortune after purchase.
What really stood out was their honesty — no pressure, no upselling, just clear facts so I could make the right decision. Because of them, I avoided a bad deal and had the confidence to keep shopping for a better car.
If you’re thinking about buying a used vehicle, do yourself a favor and get a PPI here first. It’s the best money you’ll spend, and it might save you a LOT more.
Car is covered with a service policy at the dealer but I chose to use Import Auto Specialists.
The d
ealer has a backlog for service
IAS does it in a few hours.
Great service.
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Today is mh first day going there but he seems to know wat hes doing and very nice and friendly
and was very uofront and and explained everything very clearly
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I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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