I found the staff, Kristy in particular, along with mechanic, Reed, to be concerned and helpful. I w
as given professional attention that resolved a dead battery (for my stalled Camry) issue at a nearby location in timely fashion.
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Honest, Expert Service—No Upselling and Great Customer Care
From my first visit, Tony and Edward made everything easy—they’re not just professional and knowledge
able, but also genuinely helpful. I especially appreciated how transparent they were about what actually needed to be fixed. They gave me a detailed plan for my repairs, explained every step and cost, and never tried to push any extra work. It’s rare to find a shop that doesn’t try to upsell or add on unnecessary charges, but European Auto Care never once made me feel like I was being taken advantage of.
The pricing and advice were always straightforward, and the whole team went out of their way to provide the best service possible. Every interaction was pleasant and welcoming, and I always felt like my car was in excellent hands. If honesty, fair diagnostics, and quality results matter, I can’t recommend this place enough. You get the technical expertise of a dealership combined with the friendliness and personal attention of a trusted local shop—a combination that’s hard to beat in Frisco.
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Joey and Michael are great to work with. Very knowledgeable and service oriented. Have really enjoyed
working with these guys for about 15 years. First class all the way. When I got my F250 back today, it rode and drove like the day I got it.
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