I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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I was thankful my car damage was covered by my company’s insurance after a tree limb fell on my car w
hile parked. It was a long process to get an appt and much longer than expected to get insurance and parts worked out. The work on the car is excellent, but likely too expensive if we would have had to pay ourselves.
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Worked with us & gave great service at a great price
Our experience here was honestly better than anything I've experienced receiving auto repair services
before. They were quick to get the job done, clear about their pricing, and when I brought on an estimate I had gotten from Firestone, they were willing to work with us to beat the price from Firestone for the repair. They've absolutely got a return customer in me, and I will be recommending them to all my friends as well. My repair was done quickly, the staff and owner were very kind, and it felt good to support a local business whose employees are literally my neighbors. My partner and I will definitely be coming back for our future auto care needs.
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Very nice, helpful, and professional. While they could not resolve the issues with my car I will stil
l return to them for other minor issues that I may have with my car.
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