I found DJ very accommodating and pleasant to deal with. He kept the waiting area clean by vacuuming
the area rugs. Since it would take a while to work on the breaks, he drove me home and said he would bring me back when the job was done. When receiving the bill, everything was listed and thoroughly inspected on the car. I received a AAA discount.
I would highly recommend Three Star Auto
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I brought my GV70 to Genesis of Denville for service and the entire experience was excellent from sta
rt to finish
Started with talking to Mario on the phone that works in the service department
Mario was very professional on the phone and set up my appointment
Brought the car in at 8am and it was ready by 11am Mario called me to let me know car was ready for pick up
Picked up the car and was returned very clean inside and outside including tires
Mario understands great customer service
Genesis of Wayne needs to take a trip to Denville so they can get trained in how to treat a customer
Honest mechanic doing honest work. Helped me identify a couple things to repair and keep my eye on an
d always offered the option to do it on the spot or defer to a future date.
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I had a wonderful buying experience with Ryan & Francisco, I stopped by after having a horrible expe
rience at another Genesis dealer in Woodbridge NJ.
I meet Ryan looked at the GV70 talked about the features of the vehicle & options on the car.
Went over the numbers with Francisco & the deal was done, the finance office was a breeze, no hard sale on anything, I was nearly shocked after buying four BMW & a Lexus in the past, not one sales pitch about extended warranty or tire & rim warranty, truly wonderful way to buy a car without the drama.
Ivan knew exactly what we were looking for and understood our financial situation. He went above and
beyond. I would definitely recommend Ivan.
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