I had an issue with my transmission late Friday afternoon. The issue was diagnosed and the necessary
part was ordered same day. The part was received Monday, repaired Tuesday morning. It could have been repaired Monday but Tuesday worked better for my schedule. Very pleased with the service Auto Craft provides.
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I get routine oil changes and other fixings i need for my car. They do a great job and are upfront ab
out anything going on with my car. Also very reasonably priced.
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Got a flat on a relatively new tire thanks to a large metal hook in the road. Ashland Service Center
was able to plug & patch the tire in an hour and I was very quickly mobile again. Total cost to me: $50.
What I like best about Ashland Service Center was they didn’t try to “oversell” me on unnecessary services and repairs. They didn’t try to oversell me on a new tire, 4 wheel alignment and balance, oil & lube and new GPS motherboard. Again, the whole ordeal cost me $50.
Oh and I found out my old mechanic moonlights at Ashland Service Center. Very small automotive repair community out here in Metrowest Massachusetts.
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The owner and mechanics were so kind and accommodating. I don't like going to auto shop, because I fe
el like I ended up leaving the shop with zero dollars in my bank account. Here, the owner made everything go smoothly and provided lend me a rental at a low cost for the remainder time they were fixing it.
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Made my appt via their website, rcv'd confirmation. Arrived ontime, they took the vehicle on time an
d had me out the door in under an hour! Superb communication and service.
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