I was a promptly greeted by Dennis the moment I arrived at the lot. He soon showed me a few vehicles
that fit my criteria, and set up two for me to test drive. Dennis gave some valuable input and I decided on the Honda CR-V. After signing some quick paperwork, I waited a bit—but not too long—for financing to go through. All was well, and I was able to pick up my vehicle the very next business day—again, greeted by Dennis’s welcoming smile as he handed me the keys. I would recommend Modern Auto for a quality used vehicle, without much fuss!
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friendly customer service, got a next day appointment, fair & honest, took time to explain issues & w
hat was needed to fix issues, didn't do unnecessary repairs when was a simple fix instead of replacement
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I've had my car serviced there a few times now. What makes this place great is the people. They are f
riendly, informative and will go out of their way to help you. Bob (the owner) has been such a blessing to work with. The first day I met him, he did not only what I wanted to get done but also pointed out things with my car that I had no idea needed to get replaced.
They talk to you like you're a human being, not just someone to make money off of.
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His repair work is the very best. His descriptions of the problems and ways to fix it are clear and f
air and honest. We've been going to him with all our cars - junkers to new one, since he opened, and plan on continuing even after we move to VT - that's how happy we are with his service.
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My car had a flat tire that needed to be replaced. I called MERRIMACK TIRE to schedule an appointment
. Service rep answered the phone, said I don’t need an appointment for a tire replacement. Took my info, ordered a new tire and told me to bring whenever convenient. We left it overnight and around 9:00am received a text that it was ready. Picked it up that morning quick and easy. Great experience all around.
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