I recently brought my 2022 Ioniq 5 in for emergency service. Charlie and his team were able to diagno
se the issue and explained that the part could take up to 10 days to arrive and that once it arrived, they would take care of everything. Since the repair was covered under warranty, the service team made sure that I had transportation while my car was being serviced. John, my service advisor, kept me up to speed. The part arrived sooner, and I had my car back in less than a week. Every dealership can repair cars, but what sets dealerships apart is the customer-focused service that Charlie instills in his team.
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Reasonable pricing, quality work, and great customer service
Let me start off by saying, I NEVER write reviews for places, but Wayne's deserves a positive shoutou
t.
I honestly didn't know what to expect from Wayne's. It's a very unsuspecting, small shop. I must say, I am more than impressed with the way their staff conducted themselves. The nice lady who schedules the work for them is friendly, patient, and professional. I also interacted with one of the mechanics who was also friendly, patient, and professional, which as many of us know is a rarity at most shops. On top of that the pricing to do the work I needed was unbeatable and so was the quality. If you're looking for a shop with great customer service and integrity, Wayne's Automotive is the place to go.
I knew I needed an oil change and guessed I needed help with something related to my brakes. I though
t it would be easier to go somewhere else,…. That somewhere else was more expensive for the things I knew I needed and they over suggested repairs that I didn’t need. I had Hometown Auto double check everything and I’m so glad I did. They didn’t shame me but instead educated, answered my questions, and kept my bill down!
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When it comes down to Quality and service ossco group is perfection at its best. They addressed each
and every concern with perfection and courtesy, that was outstanding. The level of detail to get things right is very satisfying to see. Highly recommended for service.
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Bob Gass is a a tremendous man. He takes the time to explain what is going on with your vehicle. He
is honest and I have been coming to him for years. I have had my family and friends all go to Bob. He is reasonable and does it with a smile on his face
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