I had a bad experience with another shop, these guys set me straight for a good price! Full synthetic
Oil change, tire rotation and brake check. Was 85 bucks with a coupon.
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I have been a customer for several years. Tire One represents honesty, reliability and great customer
service. Not to mention, Scott is awesome.
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I have been a customer for years. I have always been treated with respect and kindness. And I appre
ciate that they are thorough in their service and spot potential problems and keep an eye on them.
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It is rare to find an auto shop that combines high-level technical expertise with genuine integrity,
but Livonia Auto Lab nails it. If you are looking for a place that treats your vehicle with precision and your wallet with respect, look no further.
Why Livonia Auto Lab Stands Out
From the moment you walk in, the atmosphere is professional, clean, and organized. They don't just "fix cars"; they provide a comprehensive health check for your vehicle. Their transparency is unmatched—I never felt like I was being sold a service I didn't need.
The "Jeff" Difference
While the whole team is great, Jeff is the absolute standout. As a service advisor, he sets the gold standard for customer service. Here is what makes working with him such a breeze:
• Expert Communication: Jeff explains complex mechanical issues in a way that is easy to understand without being condescending.
• Total Honesty: He is incredibly upfront about what needs immediate attention and what can wait, which earned my trust instantly.
• Efficiency: He keeps you updated throughout the entire process so there are never any "sticker shock" moments or unexpected delays.
The Verdict
It is a huge relief to finally have a "go-to" shop where I know the work will be done right the first time. Between the quality of the technicians and Jeff’s top-tier coordination, Livonia Auto Lab has earned a customer for life.
Highly recommended!
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