My power steering went out on Sunday and my car was fixed by early afternoon Tuesday. Brian was extre
mely nice, knowledgeable, and did everything he good to keep the cost down for me. Because this repair was electrical it was still pricey unfortunately but that's the nature of the beast nowadays. He didn't get in there and rail off a list of other things that needed to be done, he just stuck to the task at hand and actually took care of some little things he noticed that could later be a problem at no extra charge. What I had done required an alignment afterwards and because I had an alignment scheduled elsewhere before this happened, that had to be cancelled, he discounted my alignment charge the best he could to help me out a little more. This shop is now my forever shop! Never once did I feel like Brian was talking in circles, or trying to get one over on me. He was genuine from start to finish, patient and easy to get a hold of. I only talked to one other gentleman during the experience and that was only because Brian was in my car at the time pulling it back into the bay. That gentleman was just as polite and helpful as Brian. If you are looking for a shop that is no hassle, trustworthy, and hospitable this is it. I promise you will not be disappointed. My car.... amazing!!!!!! It drives just like she did when I pulled off the lot! Sound, smooth and solid. Thank you guys so much!!!!!!! Customer for life!!!!
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They always take care of the customers in a timely fashion, very informative, and they have excellent
crew members working there. Hands down will always recommend 10/10.
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6328 East Virginia Beach Blvd, Suite B
Norfolk, VA 23502
4.9
(108 Reseñas)
RG
Smooth no hassle car buying experience
Overall, my car buying experience was positive and straightforward. From the moment I walked into the
dealership, I felt welcomed without being pressured. The Ryan and the staff were professional, knowledgeable, and willing to answer all of my questions honestly.
I’m very happy with my purchase and confident in the vehicle I chose. I would recommend this dealership to anyone looking for a fair, professional, and smooth car buying experience.
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