I was pleasantly surprised and overjoyed with the customer experience by Service1stAuto. The staff i
s very professional, knowledgeable and experienced. They found an issue that no other technician could find, in over 5 years and replaced the part in minutes. Thank You for a job well done.
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These gentleman have been my go to...no stress when I drop my X-5 off no matter the issue ...I truly
appreciate them every single time. Hope I get that sticker this time...again thank you guys I'm sending my coworker from Cali to you guys:}
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Auto care is scary. Atlanta is not a pedestrian-friendly town. You have to have a car to survive here
. I know because I have lived here my whole life. And a dear friend of mine owned the space that McCullough is in now. He would be SO proud of what this family has done with the legacy he created. They won’t talk down to you. They won’t make you feel stupid. This is truly a family business that will treat you fairly and give you value for your money. I would not consider taking my vehicle anywhere else.
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The way they do business with people, provide & explain what are the problems with your vehicle. The
work is efficient & also provide a way home if the work takes long hours & pick you up when it’s done.
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I have been a customer with Rocco's for over 10 years and the reason why is because of their courtesy
and customer service. This week I inadvertently stopped by the shop toward the end of the day to see if someone could take a quick look at my Range Rover. One of the cameras was detached from its mounting bracket inside the front bumper. The garage was packed with cars and it was a busy time. I spoke to Daniel the garage manager and Chase the advisor and they glady took a look at the vehicle and immediately put it in the garage to see what could be done. In 15 minutes they had the camera fixed and gave me a thumbs up and sent me on my way back home. You can't ask for better attention and more importantly the willingness to please a customer. Thank you again for your continued great service and courtesy.
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