Anytime I bring a car in for service it is handled with professional care. And a big plus is the enti
re gang being courteous and genuinely friendly
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Had an important VA appointment I couldn't miss - right as my Dodge Caravan developed a bad knock. Da
n was busy, but got me in. They quickly diagnosed it as a broken flywheel. I knew from sudden rough cranking that he was right. The repair cost was fair, and I was happy it wasn't a connecting rod, etc.
Turns out the previous owner had over-torqued the lugs on the front wheel, and wouldn't budge. They checked, and the 3 others were over-torqued as well. I was planning retirement trips, which could have been wrecked by something as simple as a flat tire.
I know they had to work the extra BS into their already tight schedule. Tried the usual tactics, but eventually had to settle on cutting them with a torch - and fixed the rest as well.
Thanks much for all the extra time/BS!
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My 2011 subaru outback needed a new radiator, radiator cap, and hoses. It was very easy to schedule a
n appointment with Lisa, and she ordered everything so that the work was done right and efficiently. Kevin’s autocare also has a warranty that makes picking them a no brainer!!! The price to fix this car was also very fair. A great experience!!!!
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If you are looking for an honest, extremely knowledgeable and thorough mechanic look no further! I'v
e taken a few cars to Russ over the years never, a problem always finds the solution and the most reasonable ine out there! . He's direct; communicates through the process. Sends pictures of the parts that are malfunctioning and even makes it understandable for somebody without mechanical knowledge! Hands-down if you want to work with someone who delivers quality and outstanding service - He's THE GUY! Thank you Russ for your awesome attitude and for being willing to do extra to ensure safety!
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