Everyone at Bob’s from the front desk to every technician is extremely competent and clear in explain
ing problems and repairs. They give honest advice and shop around like no other garage I’ve seen for the best prices. Definitely recommend if you are in the area.
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I was having an issue with the hood of my VW bug securely latching. I called JB auto and got an appoi
ntment right away. I asked for an oil change and an inspection which determined an issue with the rear parking brake which needed to be fixed to pass inspection. It's great they send a video of the technician showing the underside of the car and why it needed to be fixed plus an informative video on the issue. It was an unexpected expensive repair but fairly priced done in record time. EVERYONE on the phone and in person there is super polite. Big thanks to my tech JACK!
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The work was, as is usually the case, performed quickly and properly. The staff is friendly and highl
y competent. I have recommended Snow's to everyone I encounter when the topic of vehicle maintenance is mentioned.
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I was a promptly greeted by Dennis the moment I arrived at the lot. He soon showed me a few vehicles
that fit my criteria, and set up two for me to test drive. Dennis gave some valuable input and I decided on the Honda CR-V. After signing some quick paperwork, I waited a bit—but not too long—for financing to go through. All was well, and I was able to pick up my vehicle the very next business day—again, greeted by Dennis’s welcoming smile as he handed me the keys. I would recommend Modern Auto for a quality used vehicle, without much fuss!
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His repair work is the very best. His descriptions of the problems and ways to fix it are clear and f
air and honest. We've been going to him with all our cars - junkers to new one, since he opened, and plan on continuing even after we move to VT - that's how happy we are with his service.
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