Fantastic customer service.
Solved my problem immediately.
Went out of their way to do other necess
ary work.
I am a very happy customer and will recommend to everyone I know.
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Johnathan was very informative & wanted only to please his customer. He stated the company’s motto wa
s to make customers smile since they’re having a bad day with needing a tow. He told me about calling my insurance company to see if they would reimburse me & that many don’t know it happens. I called & I am getting reimbursed!!! Also he assured me that the issue was a dead battery & most likely nothing else. Johnathan is a happy man that wants to make his customers feel happy too. The only thing I didn’t like was being told there may be another $75.00 charge if the recharge cables couldn’t reach to my car battery. I thought that was outrageous. Since I knew there are “portable battery chargers” I thought the extra charge was awful. But Johnathan assured me he could fix it without that extra cost & he did!!!!! I’m so happy with him. I drove to O’Rellys & got a new battery. My dead battery was over 5 yrs. old on a battery that had a warranty for only 3 yrs. I feel secure with my car now since everything Johnathan told me happened. So I’m keeping my car & glad I don’t have car monthly payments.
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The family owned Herky Miller auto repair shop has been reliable, consistent, and a pleasure to do bu
siness there.
They seem extremely straightforward and never over inflate things, but are very informative with the health of your vehicle.
I will never hesitate taking our vehicles there or recommending others to do the same.
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I just recently had an issue with my starter and these guys really helped me out. I had my starter re
placed by Bridgeville Automotive about 6 months ago. It recently blew again and they had the part under warranty. If not for them it would have been a financial setback.
I have been taking my cars to them for 15+ years and this is exactly why. I'm pretty sure anyone else would have tried to charge me twice for the same part.
They are the most trustworthy and honest people I have ever met in the automotive repair industry. I highly recommend them to everyone because they are simply the best on every level!!!
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