I brought my Cayman S in for a detailing and the shop did a great job. Friendly, accommodating and gr
eat work. Very happy with their services....chris
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To start, this review is from a current service manager at a dealership. + Great customer service. -
Punctuality... 9 am appointment for a max 3 hour job(was originally told: 1 to 3 hours), car was finished around 4 pm. Not a super big deal because of the situation (we had the most snow in 5 years, no fault of their own). This repair was through a third party, so not necessarily this shops fault. Administrator was knowledgeable as well as the technician and I believe the owner. That being said, would have been 5 stars if the communication from the beginning of the service was established as far as the ETC(estimated time of completion) between the third party, the shop and myself. Again, I think the relationship between the office and the third party needs to align. I still need to go back for multiple check ups. Let's see how that goes. I would assume that its smooths out. Overall I would recommend this shop for non-warranty repairs or any maintenance. Smooth operation equals 3 thumbs up.
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Best service, better than any of the dealerships who take all day and try to upcharge. Honest and eas
y to schedule. We use Bernies for repairs, maintenance checks and oil change/fluid check. Couldn’t be easier.
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They were excellent. I was towed to them late in the day. They could’ve told me they can’t look at it
till the next day but they didn’t. They took care of a problem and I was able to drive home that day.
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Tommy took a lot of time to explain what was wrong and show me what was happening. He made a special
trip to get the right part so I could get the car faster. Great service
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I realized that I was overdue an inspection almost a month late and wanted to find somewhere to facil
itate this asap: I called Chris’ around 3:45pm asking if they could take me in on such short notice. They could, did, and had me out before 4:30pm. The process was seamless and easy- highly recommended for anyone who might happen to be near the area!
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I brought in my 2014 Honda CRV because I wanted to get a wheel alignment and find the root cause of a
rattling sound coming from the driver side wheel well. No one likes any surprises but I am glad the mechanics found the cause (Broken linkage) and they were able to repair my car the same day. Thank you!
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