I’ll never go to another mechanic shop. The only reason I’m reluctant to leave a good review is that
I selfishly don’t want too many customers taking my spot. Joking of course.
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First let me start with THANKS and GREAT WORK to Avo and his team.
I took in a Chrysler Town and Cou
ntry with what looked like every light was on. I mean it looked like a Christmas Tree with the amount of sensor lights that were displayed. This van had been sitting in my parents for a bit. Avo and team took in stride, I asked for an inspection to see what was happening. When he called to tell me, I figured it was a lost cause, but nope, Avo explained what was happening and how one small issue could be impacting everything else. He changed the battery, alternator, replaced a thermostat and the temperature sensor. I picked this van up 11/7/22, and everything is running smoothly, no issues what so ever. I will be going back for the SMOG check this week, and all future work will be done by Avo.
This is not the first vehicle I have taken here, and I have not been disappointed at all, the team is always friendly, they are great with explaining what is broken, how it would impact something else, and how it will be fixed.
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I always get nervous going to autoshops as a woman who doesn’t know much about cars, but knows I cant
afford to overpay. James was very honest and clear about what was wrong with my car, gave a fair quote, and was kind throughout the whole process. He did a good job explaining why the job costed what it did, and it made a lot of sense. Will definitely return!
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I have been going to Mistress for years. They are the most friendly amazing supportive team of auto
mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
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I showed up with a flat tire. They were already closed and stayed over to help me. They were generous
with their time. Will definitely return. Great job on my tire. Quick, curious and nice!
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Honest when it came to inquiries I had about additional services. I thought I needed brakes and align
ment, they inspected and said everything looked good.
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