
Hello Julie, we are really sorry to hear about your experience with your dashboard and sensors. Intermittent issues could be difficult to diagnose and repair. We recommend taking it to the dealership when the issue occurs next time. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
Hello Randy,
Your case determination was evaluated in accordance with your state's lemon law and program guidelines.
While we recognize this is not the outcome you were hoping for, please know that if you disagree with this decision, you are welcome to file a claim at no cost through our alternate dispute resolution line at 1-800-955-5100.
Thank you. ^cc
Hello Staci, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
Hello David,
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further ^cc.
Hello Gary,
We are sorry to hear about the concern with your passenger door lock. While we understand your frustration, based on the information provided, the dealer may have determined that the vehicle is outside the applicable warranty coverage for this repair.
We recommend discussing the diagnosis and available repair options with your servicing dealer. If you have questions regarding the warranty determination or would like your situation reviewed further, please contact Hyundai Customer Care at (800) 633-5151 and provide your VIN, current mileage, and service records.
We appreciate you taking the time to share your experience and understand how inconvenient a door lock concern can be.
Thank you