Jeffrey,  We appreciate your feedback, please continue to work with your case manager. ( case 40934669 )   ^cc

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. If you need any assistance please contact our customer care center at (800) 633-5151. Thank you. ^cc

Thank you for sharing your feedback on your 2023 Hyundai Palisade, Richard. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc