We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simple, cash, sale. The last purchase was a used car, about which we were given patently untrue information. Such a shame, as we will never purchase another car from them. On the flip side of that is the service department, which is friendly, efficient and has a staff that goes our of their way to make customers happy. Five stars for service, but zero stars for the sales department and, since most people are going to a dealership to buy a car, I can only give two stars.

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LOUIS R., Service Manager de Dublin Hyundai respondió el 07/03/2014 04:07 PM

I'm sorry to hear how our sales department had handle your vehicle purchase. We have hired a customer relations manager to identify and address our sales process issues. I'm confident that the process issue that had been happening in the past shall be resolved. We are working very hard to be the best dealership from sales, service and parts. We will earn your five star review. Thank you for the honesty and feed back, it is greatly appreciated.

Louis Rodriguez

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